Terms of Service

Last updated: August 28, 2026

These Terms of Service apply to purchases and use of betterhumangoods.com, operated by Better Human Goods LLC.

Products and Information

We aim to provide accurate product descriptions, images, prices, ingredients, materials, specifications, and availability. Product information may be updated as products change. Please review the current product page before purchasing.

Pricing and Payment

Prices are shown in the currency displayed at checkout. Taxes, shipping charges, duties, and other applicable fees are shown or calculated at checkout when applicable. Payment must be successfully authorized before an order is accepted for processing.

Orders

We may decline or cancel an order when necessary, including for suspected fraud, pricing or inventory errors, payment issues, or restrictions on where a product can be shipped. If we cancel a paid order, the applicable payment will be refunded.

Shipping and Delivery

Orders are typically processed within 1–2 business days, Monday through Friday, excluding holidays. For U.S. standard shipping, estimated carrier transit time is generally 3–5 business days after the carrier receives the package. Available destinations, delivery services, estimated windows, and charges are shown at checkout. Delivery estimates are not guarantees. Please review our Shipping Policy for full details.

Returns and Refunds

Eligible returns may be requested within 30 days of delivery, subject to the conditions and exclusions in our Refund Policy. Contact customer support before sending a return so we can provide the correct instructions and return address.

Acceptable Use

You may not use this website for unlawful, fraudulent, abusive, or unauthorized purposes; interfere with the operation or security of the website; or misuse site content, accounts, checkout, or payment systems.

Intellectual Property

Unless otherwise stated, website text, graphics, branding, logos, photographs, and other original content are owned by or licensed to Better Human Goods LLC and may not be copied or commercially used without permission except as allowed by law.

Third-Party Services

The store may use third-party providers for payments, shipping, analytics, subscriptions, applications, and other services. Those providers may have their own terms and privacy practices. We are not responsible for independent third-party services outside our control.

Privacy

Our handling of personal information is described in our Privacy Policy.

Changes

We may update these Terms when our services, policies, or legal requirements change. The current version is posted on this site with its latest update date.